Terms and Conditions
All product pricing shown on this website is in US Dollars.
- We ship POOPOOPAPER products to web customers either from our warehouse locations in Texas, USA; Ontario, Canada or from our warehouse in the Kingdom of Thailand.
- All of our goods offered for sale on our website are handcrafted in the Kingdom of Thailand.
Delivery of items purchased from our website are sent through any one of our network of carriers including United Parcel Service, FedEx, DHL, DHL Global Mail, the United States Postal Service (USPS), Canada Post Corporation, or EMS depending on your location and our stock availability. Delivery times shown are approximate but typical.
Shipping to most addresses in the USA will take approximately 3-7 business days for in-stock items. In the event that we are out of stock on any item ordered we will contact customers and advise how many days any delay will be and/or provide alternate product and/ or color suggestions. In such cases delivery may require up to 15 days.
Shipments to Canada and other countries may take from 7-15 business days. We will endeavor to keep you aware of the shipments travel progress and provide shipment tracking details via email so you can monitor the delivery progress of your goods.
Shipments to most other international locations will take 7-15 days and are shipped primarily from our Chiang Mai, Thailand warehouse.
Returns/ Refunds: we accept consumer returns and refunds of undamaged products in their original packaging provided that the goods are returned to our offices through any reasonable means at the customers expense within 30 days of the original purchase date. Products must be received undamaged and in resalable condition.
Any data that we may collect from our customers during the course of a transaction through our website will be held in the strictest of confidence and will not be not shared, sold, loaned with/ to any third party at any time. Any data is utilized for transaction and delivery purposes only.
For any further questions, comments or suggestions about our general terms and conditions please contact us.
Alternative Pulp & Paper Co., Ltd. (dba POOPOOPAPER CO.)